HUTASOIT, A. H. .; GINTING, S. O. .; ERIC, E. Kualitas Layanan, Promosi, Citra Perusahaan Terhadap Kepuasan Nasabah PT Bank BTPN Tbk Cabang Medan. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia, [S. l.], v. 3, n. 4, p. 474 - 481, 2020. DOI: 10.31842/jurnalinobis.v3i4.152. Disponível em: https://inobis.org/ojs/index.php/jurnal-inobis/article/view/152. Acesso em: 16 may. 2026.